Shipping policy
🚚 Shipping Policy
At Lurexoo, we aim to make every order experience simple, transparent, and reliable — from checkout to delivery.
📦 Order Processing
✨ Orders are typically processed within 1–2 business days after the order is placed.
Orders placed on weekends or public holidays will be processed on the next business day.
🚛 Shipping & Delivery
We currently ship orders to customers in the United States.
📍 Estimated Delivery: 7–11 business days
Delivery times are estimates and may vary depending on the destination, carrier operations, customs procedures, weather, and other unforeseen circumstances.
💸 Shipping Charges
Shipping costs, if applicable, are calculated and displayed at checkout before payment.
Any shipping offer displayed on our website applies only to the orders and locations specified in that offer.
📍 Order Tracking
Once your order has been shipped, you will receive a tracking link via email when tracking information is available.
Tracking updates may take some time to appear after the shipment has been dispatched.
⚠️ Delivery Delays
Although we work to ensure a smooth delivery experience, occasional delays may occur due to:
- 🚚 Carrier or transportation delays
- 🌧️ Weather conditions
- 🎉 Public holidays
- 🛃 Customs processing
- 📍 Incorrect or incomplete delivery information
- Other circumstances beyond our control
We appreciate your patience and understanding in such situations.
📦 Incorrect or Damaged Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us at lurexoo67@gmail.com as soon as possible with your order details and photographs of the issue.
We will review the situation and assist you with the appropriate next steps.
💬 Need Assistance?
Our support team is happy to help with shipping-related questions.
🕒 Monday – Saturday | 10:00 AM – 6:00 PM (IST)
❤️ Thank You for Shopping with Lurexoo
We appreciate your trust in Lurexoo and strive to provide a thoughtful shopping experience from checkout to delivery.
Quality Products. Thoughtful Selection. Beyond Ordinary.